Timber & Stone Foundry, LP (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at Timber and Stone Foundry or make a purchase from us.
01
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address when you make a purchase or contact us.
- Transaction Data: Purchase history, payment method (we do not store full card details), and order information.
- Usage Data: Pages visited, time spent on the site, browser type, IP address, and referring URLs collected automatically.
- Communication Data: Messages you send us via our contact form or email.
02
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations and shipping updates.
- Respond to your inquiries, questions, and customer service requests.
- Send you updates about new arrivals, promotions, and events (you may opt out at any time).
- Improve our website, products, and services based on usage patterns.
- Comply with applicable laws and regulations.
- Prevent fraudulent transactions and protect our customers.
03
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, and fulfilling orders (e.g., shipping carriers, payment processors). These parties are obligated to protect your data.
- Legal Requirements: When required by law or to protect the rights, property, or safety of Timber & Stone Foundry, LP, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
04
Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic.
You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.
05
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure HTTPS connections, encrypted payment processing, and restricted access to personal data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
06
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to correct inaccurate or incomplete information.
- The right to request deletion of your personal information.
- The right to opt out of marketing communications at any time.
- The right to data portability where applicable.
To exercise any of these rights, please contact us at [email protected].
07
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Questions about your data?